Hello! I have an issue with opening SPSS 30.0.0 on macOS Sequoia 15.4.1. I attach the screencast video (P.S. the video shows the basic cursor instead of the loading spinner). I get no error message, I just have a 2-3 minute loading, and afterwards the program closes. I have already tried twice to uninstall with this script and reinstall it, but it did not work. I could not find any more solutions to this case. Would appreciate your help!
Hi @Anna KermanovaWhen you look at your system settings, privacy and security, are you allowing SPSS Statistics access to your home folders?
Hello @David Dwyer! I checked everything you suggested; here are the screenshots. It seems like spssengine process does not start when opening the program.
Hi @Anna KermanovaYour screenshots seem to imply there is something blocking the communication between the frontend process. (IBM SPSS Statistics) and the backend process (spssengine). Usually this is a firewall or other "internet security" type application. Do you have something like that other than the local macOS firewall?Here is a blog post detailing several reasons for IBM SPSS Statistics failing to launch - IBM SPSS Statistics and Statistics Subscription: Failure to launch
Please work through these potential causes and remedies. If your issue persists, please open a Support case so that we can work with you to get you back up and running.