Hi All. Spectrum Control 5.4.13 complete installation fails at a point when - Device Server is being build. Data Server seems gets installed (Not sure if correctly got installed).
2025-08-15 13:18:15.069-0500 BPCIN0019I The system is installing the Device server component.
2025-08-15 13:19:54.924-0500 BPCIN0004E An error occurred during the installation of the Device server component. Review the log files in the /opt/IBM1/TPC/logs directory for additional information. (But logs file also has the same error as this one).
BUILD FAILED /opt/IBM1/TPC/config/install/tpcdev.xml:274: Exception caught updating device server status with the data server.
We are trying to understand does the install tool looks for something outside the server, as all components are being installed on single-server Linux. But it is able to install only few of the components and failing to install other components (see pic attached). DB2 is working fine and we can create a sample DB and connect to it fine. So, what needs to be done to get other components installed successfully. TPC DB(DB Repository) also created successfully.
As per a KB, it says to manually start Data Server and re-attempt upgrade. We did that - /opt/IBM1/TPC/scripts/startTPCData.sh , and it seems to start Data Server, but we don't see the correct message like: SRV0029I: Startup complete - ready to accept connections. After the command, it just comes back to # prompt with no errors/message.
Please advise, what can be checked further to troubleshoot the installation. Does any Firewall Ports need to be open for communications prior to installation. But this install is all components within the same Linux server.
Thanks