IBM z/OS Management Facility (z/OSMF)

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 Software Management contradiction

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Keith Gooding's profile image
Keith Gooding posted Tue March 24, 2026 08:32 AM

On z/OSMF Software Instances page the activity columns a DB2 software instance shows 'Being updated'. That status is also shown on the 'Software Update' initial page. However if I select 'view updates in progress' tab from that page I get message 'There are no Software Updates currently in progress' and  messages :

IZUD8999E
The request could not be completed because an error occurred in the software update module. Error: Failed to get software updates
IZUD8998E
Additional details: An unexpected SQL exception occurred while searching for software updates. SQL state: XCL30 Message: An IOException was thrown when reading a 'java.lang.String' from an InputStream.

This is for z/OS 3.2. I cannot see an APARs relating to those messages for z/OS 3.2 but there are some for z/OS3.1.  The software update was started several months ago with z/OS 3.1. Is there anything that I can do to 'clean-up' to remove any bad data and start the update again.

(I can apply the Db2 PTFs with batch SMP/E of course but I wanted to demonstrate to a colleague some benefits of using z/OSMF for software updates). 

Kurt Quackenbush's profile image
Kurt Quackenbush  Best Answer

Keith, the fix for APAR PH68828 sounds like a good match for your symptoms.  This APAR was fixed for both z/OS 3.2 and 3.1 with PTFs UO05704 and UO05705.  The PTFs closed in November 2025.  Install the PTF, restart the server, and try again.  Let me know if that doesn't help.

Keith Gooding's profile image
Keith Gooding

Thank you Kurt -PTF UO05704 fixed the problem. I cannot see why I did not find that APAR myself.