Hi all,
I have reinstalled our old SPSS program "SPSS 15.0 Family" on an older laptop under Windows 8.1 and have tried to activate the program with a new license code using the existing authorization code and the displayed locking code. Unfortunately, this did not work with either an earlier or a new license.
After entering the license code in the License Authorization Wizard, it has established an Internet connection and attempts to verify the license code. I then received the following error message:
Sentinel LM: Error[19]: Failed to add license code "SITV..." to the license server on host "no-net".
After confirming this error message with ok, I receive the following error message (in German language):
Error Code 30019 The license code entered is not valid. Enter a license code from SPSS. You may have entered the authorization code that you received with the product. If this is the case, click on "Back" and use the authorization code to request a license code from SPSS via the Internet, telephone or e-mail.
However, I have certainly entered the license code provided. What is the problem with licensing my old SPSS program and what solutions are available? Do any of you have an idea? That would be great!
Many thanks and best regards
Erik