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 SAG Update Manager Issue - v10.15

Yogeshwar Kabra's profile image
Yogeshwar Kabra posted Mon June 02, 2025 10:16 AM

Hi Team,

I am encountering an issue while trying to apply the latest fixes using the SAG Update manager. After selecting the required fixes, I am receiving an error. Please refer to the attached file for details on the error message.

wM version: 10.15

SUM Version: 11.0.0.0.1506

Could you please advise on how to resolve this issue as soon as possible?

Thanks and regards,
Yogesh

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Screenshot 2025-06-02 at 7.18.11 PM.png 556 KB
HARI PRASANNA RAJU CH's profile image
HARI PRASANNA RAJU CH posted Thu June 05, 2025 02:06 AM

Hi Yogeshwar,

Try to connect SAGupdateMager in online mode, it will get the latest updates hopefully it will resolve the issue.

Regards,

Hari Prasanna Raju.CH

Yogeshwar Kabra's profile image
Yogeshwar Kabra posted Thu June 05, 2025 10:08 AM

Hi HARI PRASANNA RAJU CH 

I tried these steps but getting the below error, and I tried to remove some of the suggested fixes, but I still get the same error and unable to proceed further.

Holm Steinland's profile image
Holm Steinland posted Thu June 05, 2025 10:13 AM

This seems to be an issue with the self-update feature of SUM. This should usually be done automatically when SUM is started. 
You might be using an very old version of SUM that not had access to the new update sources from IBM side.
The best option is to download a new SUM version directly from "FixCentral".  https://www.ibm.com/support/fixcentral



Please see also  https://web.archive.org/web/20250605141446/https://community.ibm.com/community/user/blogs/marianne-fuller/2024/11/20/webmethods-product-offering-details

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