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Julie Batty's profile image
Julie Batty posted 11/18/20 02:49 PM
Adding a question in as a test but is a genuine question:

How can we submit a RFE now Apptio Support has been updated - I can't seem to find the option to do so

Thanks

Julie
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Lauren Pagan's profile image
Lauren Pagan posted 12/01/20 02:19 PM
Sorry @Julie Batty just seeing this.  @Debbie Hagen do you know?​​
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Debbie Hagen's profile image
Debbie Hagen posted 12/01/20 03:23 PM
Yes @Julie Batty, you can still submit Feature requests through the support portal.  Here is a link to the video on how to create a support ticket that Jonathan recently published. There is a "request for enhancement" option in the type dropdown.  You first select "Support >Support case" then you choose Request for enhancement as the Type.
It's also covered in the Essential Resources section of the Introduction to Apptio Value Learning Plan. ​

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Debbie Hagen's profile image
Debbie Hagen posted 09/09/21 07:24 PM
Hi @Julie Batty,
I stumbled across this request while searching for something else.  I wanted to let you know we are getting ready to release a beta version of the RFE submission process on Community.  Technically it's already available so you can take a peek here if you haven't seen it already.

Hopefully I didn't just broadcast this to everyone on Community because some people follow me. ;-)
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