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Apptio Community Member's profile image
Apptio Community Member posted 11/04/21 08:51 AM
Hello!  I'm curious how one can upload a photo to our profile.  I have attempted to do so a few times, but it doesn't seem to want to save.  What step am I missing?

Thanks!
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Jenny Franklin's profile image
Jenny Franklin posted 11/04/21 10:42 AM  Best Answer

Hi @Heather Bodnar, should just be the following:

1. Go to Profile
2. Click on Actions
3. Select Change Picture
4. Drag picture into the box
5. Click Save
6. Click Upload
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Apptio Community Member's profile image
Apptio Community Member posted 11/04/21 11:13 AM
Hi @Jenny Franklin
I have followed those steps, and I do not get any error messages, but the jpg never uploads.​
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Jenny Goodwin's profile image
Jenny Goodwin posted 11/04/21 11:14 AM
@Lauren Pagan can you assist Heather with uploading a profile picture? ​
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Apptio Community Member's profile image
Apptio Community Member posted 11/04/21 11:22 AM
@Jenny Franklin 
@Lauren Pagan

I got it!  I think it was my work parameters.  I logged in on my personal laptop and it worked perfectly!​​​
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Jenny Goodwin's profile image
Jenny Goodwin posted 11/04/21 11:24 AM
Great to hear Heather!  I'm happy to see you now ! :-)
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Jenny Franklin's profile image
Jenny Franklin posted 11/04/21 12:32 PM
Celebrating GIFs - Get the best GIF on GIPHY
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Jenny Goodwin's profile image
Jenny Goodwin posted 11/04/21 03:11 PM
@Jenny Franklin so funny :)​
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