Hello,
I am trying to install IBM Planning Analytics Workspace Local 3.1.7 on Windows Server with Mirantis / Docker Windows Containers.
During the installation, not all containers start correctly and the installation is interrupted. After running the PAW startup script, most services seem to start, but I have a problem with two containers:
tm1web and evalservice
Both containers remain in the Created state and do not start. In the PAW web interface, I can partially reach the application, but it ends with an unexpected error.
After checking the Docker container details and Docker event logs, the error seems to be related to the internal Windows user used by the IBM container image. The containers are trying to start with the user tm1webuser, but Windows Containers returns the following error:
The password for this account has expired. (0x532)
The error happens during the container startup, before the application inside the container actually starts. Because of that, it does not look like a standard PAW/TM1 configuration issue, but rather a problem with starting the Windows container process itself.
Other containers, for example neo-provision, start correctly. Also, bss-init completes successfully, so the issue seems to be limited mainly to tm1web and evalservice.
Has anyone seen this issue before with PAW 3.1.7 / LTSC2022 images?
Is there an official IBM fix or recommended workaround for this error?
I would like to avoid modifying the IBM Docker images or forcing the containers to run as ContainerAdministrator, unless this is a supported workaround.
Any advice would be appreciated.
Thanks.
