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 New Alerting to Users of Failed Background Activities

Amy Rivito's profile image
Amy Rivito posted Mon September 29, 2025 02:57 PM

We just upgraded to 12.0.4 FP1 and finally have the ability to be alerted when a background task/report fails.  Yay.  Problem is it sends users a link to their report and runs it interactively.  Has anyone found an advanced setting to change this?  I'd love the link to take them to this report in Team Content only.


TIA.

Bobby Davison's profile image
Bobby Davison

Hi Amy

I have yet to try this new functionality but for years I've been running an agent against the audit DB every 15 minutes to issue an email to users if their reports fail.  It provides the error message and report location and suggested actions. This might be worth considering for you.  The only issue since moving to the cloud is the lack of access to email addresses so I've had to build some lookups..

Amy Rivito's profile image
Amy Rivito

Thanks for your reply, Bobby, but I'm looking to use the new functionality, but not how it is out of the box.  I'm hoping there are some advance settings somewhere I can use to turn off the running of the report.