Dear @Sharonda Gardenhire
I would suggest you to raise a case under SPSS support portal: https://www.ibm.com/mysupport/s/?language=en_US.
Am I asking this because you will have to share sensible data (like authorization code), that here cannot be shared as this is a public place and from Case we will provide you further steps in order to activate the license of your product.
Best regards.
Jorge.