IBM License Metric Tool (ILMT)

 View Only

 JRE libraries are missing or not compatible

Brad Simpson's profile image
Brad Simpson posted Thu April 17, 2025 08:59 AM

I am new to this product. I am trying to install version 9.2.39 on a RHEL 9 sever with GUI. When I run the setup-server script, I keep getting "JRE libraries are missing or not compatible..." What am I missing? I have a compatible version installed. I have read through the install procedures for interactive and silent mode and no mater what I try I get the same results. Any help would be appreciated.

Vance Hallman's profile image
Vance Hallman posted Thu April 17, 2025 09:33 AM

Are you using 9.2 or above?

Brad Simpson's profile image
Brad Simpson posted Thu April 17, 2025 09:38 AM

Vance I am using Red Hat Enterprise Linux release 9.5 (Plow)

Oktawian Powązka's profile image
Oktawian Powązka posted Fri April 18, 2025 04:40 AM

Hello,


Installer will fail with "JRE libraries are missing or not compatible" in case of two scenarios : 

  1. not enough space in your default temporary directory: /tmp,
  2. /tmp was set to noexec (insufficient privileges)

Solution to both is presented in our doc: https://www.ibm.com/docs/en/license-metric-tool/9.2.0?topic=problems-installation-upgrade
Installation cannot be started, because the /tmp directory has the NOEXEC or NOSUID flag.

Related Content