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 ISVG [10.0.2.1 Appliance] Identity manager Form

Remi Dewame's profile image
Remi Dewame posted Thu June 26, 2025 04:30 AM

Hello,
We are currently encountering errors when attempting to modify a form in Identity Manager. It is impossible to save the form, regardless of which one we try.

The logs return the following error (Application server system out):

We analyzed the PUT request and didn’t find anything abnormal. However, the following error was raised:

Has anyone encountered this problem and how did they solve it?
Thanks in advance ! 

Regards,

Franz Wolfhagen's profile image
Franz Wolfhagen

I am not sure - but I seem to remember when I was experimenting with similar things that this is a problem with the data you send that is either missing or not in the format that is expected.

I normally always start with getting a piece of data that matches what I want to add/change - and if that normally will show you how the data should look like. The documentation is not always as clear as we could wish... 

If the error is not obvious (I doubt as you ask here...) then raise a support case.

Remi Dewame's profile image
Remi Dewame

Hello,

First of all, thank you for your response. I agree that the situation is not very clear. A support case has already been opened and is currently under investigation.

In the meantime, I’m trying to modify the forms through the Identity Manager graphical interface. When analyzing the outgoing requests, I can see a POST request being sent. The data appears to be correct, but I’m getting the second error I attached earlier in the thread.

The data looks valid, but what stands out to me is the Content-Type: application/json. When performing a GET on the same endpoint, I receive: Content-Type: application/json; charset=UTF-8.

I don’t believe this can be changed from the UI side. I’m now waiting for a response from IBM support.

Remi Dewame's profile image
Remi Dewame

It’s worth noting that the issue occurs with any form, which leads me to believe that the form data itself is not the root cause.