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 Issue Adding Multiple Sender IDs to Generic cXML Document Type Identification in B2B

Atul Jha's profile image
Atul Jha posted Tue February 03, 2026 02:54 AM

Hi All,

I would like to configure an identifying query that allows one generic Document Type to be used for multiple partners. Currently, I have:

  • A generic cXML Document Type that should support several partners.
  • A customized version of the same cXML structure for a specific partner, which is already being identified correctly.

Since the root tag is cXML for all partners, the customized document is detected without any issue as the From Identifier is unique. However, I am now trying to onboard another partner who will use the generic cXML document. The challenge is that I am unable to add an additional Sender ID to the identifying query for the generic Document Type.

Could you please advise how I can configure the identifier query so that:

  1. Multiple partners can be associated with the generic cXML Document Type, and
  2. Partners using the customized cXML continue to be routed to the customized Document Type?

Is there any way to write XQL queries here, like we used to do it via MWS?

Thank you for your support.