IBM MaaS360

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 Is there a way to fetch multiple device details or additional attributes in a single API call?

Dhvanil Shah's profile image
Dhvanil Shah posted Tue October 07, 2025 09:14 AM

I’m currently integrating with the MaaS360 APIs and need to fetch several pieces of information for each device.

I am using the /device-apis/devices/2.0/search/customer/{{billingId}} endpoint to fetch the list of devices with their basic information. Then I am using the below api endpoints to fetch additional information. Now my environment has large amount of devices and due to these additional api calls, the rate limit of 1,00,000 api calls is getting exceeded. So is there any other endpoint using which I can fetch the below information from either one api call or if I can fetch information for multiple devices in one api call. Thanks for the help!

/device-apis/devices/2.0/search/customer/{{billingId}} Fetch devices
/device-apis/devices/1.0/hardwareInventory/{{billingId}}?deviceId={{deviceId}} Fetch hardware details
/device-apis/devices/1.0/identity/{{billingId}}?deviceId={{deviceId}} Fetch Custom Attributes
/device-apis/devices/1.0/securityApplications/{{billingId}}?deviceId={{deviceId}} Fetch Security Applications' status
/device-apis/devices/1.0/computerNetworkInformation/{{billingId}}?deviceId={{deviceId}} Fetch Network interfaces for MAC & Windows
/device-apis/devices/1.0/mdNetworkInformation/{{billingId}}?deviceId={{deviceId}} Fetch Network interfaces for iOS & Android
/device-apis/devices/1.0/softwareInstalled/{{billingId}}?deviceId={{deviceId}} Fetch Applications
/device-apis/devices/1.0/getGroups/{{billingId}}?deviceId={{deviceId}} Fetch Groups
Eamonn Kelly's profile image
Eamonn Kelly posted Mon October 13, 2025 11:09 PM

Hi Dhvanil — we’ve built a web front end that builds and schedules these reports across a fleet or multiple tenants (MSP). I’ve also shared your API question with our developers. Happy to demo — when suits you?
Eamonn K.

Dhvanil Shah's profile image
Dhvanil Shah posted Wed October 15, 2025 01:35 AM

Hii @Eamonn Kelly, we are in IST time zone (UTC +5:30), we are available from 10:00am IST to 07:00pm IST for 16, 17 October. 

Eamonn O'Mahony's profile image
Eamonn O'Mahony posted Wed October 15, 2025 04:25 AM

Hi Dhvanil

Just to confirm that I have asked the Product Management team and the Web Services / REST API calls cannot be combined. 

I suggest if you consult with my namesake he may be able to provide a good solution. 

Best

Eamonn Kelly's profile image
Eamonn Kelly posted Wed October 15, 2025 04:43 PM

Hi Dhvanil,

10am on the 17th will work well.  I've requested your contact details so once I have you email I'll sent a meeting request - my head of Dev Kerry will walk you through the solution.

look forward to assisting.

regards 

Eamonn

Dhvanil Shah's profile image
Dhvanil Shah posted Thu October 16, 2025 04:58 AM

Hi @Eamonn Kelly I have accepted the Add Contact Request. Let me know if anything else is required from my end.

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