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Apptio Community Member's profile image
Apptio Community Member posted 06/02/22 10:22 AM
Hi-

After a recent upgrade we did to our CT environment, I am noticing we can no longer "overwrite" an initial upload. The box is completely greyed/disabled. Anyone else experience this and have a workaround?


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Debbie Hagen's profile image
Debbie Hagen posted 06/02/22 04:15 PM  Best Answer
HI @rachel yaghoubzadeh
I tested in 10.1 and I still have the ability to overwrite.  As @Jenny Franklin suggested, if you could post what you're seeing and let us know what version that would help.  If you think something is broken in your project/enviornment then I would recommend submitting a support ticket.​​
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Jenny Franklin's profile image
Jenny Franklin posted 06/02/22 03:38 PM
What release and component version?
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Jenny Franklin's profile image
Jenny Franklin posted 06/02/22 03:39 PM
Can you share a screenshot of the entire screen?
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Apptio Community Member's profile image
Apptio Community Member posted 08/31/22 03:34 PM
Thanks everyone! It was due to the fact that we closed the first FY of our project and therefore it no longer allowed us to load a file in the initial step. Until 10.1 we were still able to do so, but this explains why :)
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