IBM License Metric Tool (ILMT)

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 ILMT scans shared disks even if option is not selected

Christer Borg's profile image
Christer Borg posted Mon September 22, 2025 07:36 AM

I have a problem with the ILMT Scanner, which is accessing and reading all directories, regardless if local or remote. This is causing problems when someone e.g mounts a media share, resulting in very long scan time, or the scan is hanging if the remote connection is lost.

For the task "Initiate Software Scan (9.2.40.0)" the option "Scan remote shared disks" is NOT selected.

If it has any significance, all clients are AIX.

Is there anything I missed here, or do I need to exclude directories that are mounted?

//Christer

Oktawian Powązka's profile image
Oktawian Powązka posted Mon September 22, 2025 09:43 AM

Couple of things to be checked:

1)
In sw_config.xml/slmtag_config.xml/isotag_config.xml files located in '/var/opt/BESClient/LMT/CIT' folder includeDirectory attribute should say $local::*


2)
Which scanner version (to be found in /etc/cit/cit.ini) is being used ?


3)
Which cache provider is being used (to be found in sw_config.xml/slmtag_config.xml/isotag_config.xml files) :
name="provider" value="provider_cachexxx"/>


4)
Are those remote drives automounted ?

Christer Borg's profile image
Christer Borg posted Tue September 23, 2025 02:46 AM

1) Yes, all configs has this setting.

2) Latest, 9.2.40.

3) All, has provider_cache2.

4) Some might be, some not - maybe mounted when application upgrades are done. I have no access to these system, only via the BigFix client. They are managed by Operations and the applications owners.

Oktawian Powązka's profile image
Oktawian Powązka posted Tue September 23, 2025 03:54 AM

I'd need to compare folder listing from traceCIT_scanned_dirs.log (located in /usr/ibm/tivoli/common/CIT) with mount command output.

Such output can be taken as confidential, so, either send me the output through direct Email or by Support ticket.

Christer Borg's profile image
Christer Borg posted Wed September 24, 2025 05:12 AM

I cannot share the actual output here, but I will give you a summary:

The mount command shows:

...

172.11.11.111/management      /shared/management nfs3   Sep 04 10:07   

...

The traceCIT_scanned_dirs.log is uncomplete, since the scan process is hanging.

(the hanging is caused by an invalid ip-address in the mount)

However, if I add "/shared" to the excludedDirectories, it works, and the scan is not hanging.

I think we can close this thread. I just wanted to check if there was something obvious I missed.

I am going to open a support case on this, but will try to replicate the problem in a test environment, where I can share the logs.

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