Workstation can’t connect to the company file on the server in multi-user mode.
Quick Steps to Fix:
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Check Hosting:
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Run QuickBooks Database Server Manager (on server):
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Open Firewall Ports (Inbound/Outbound):
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Ping Server:
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From workstations, open Command Prompt:
If it fails, use the server IP or update the hosts file.
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Edit Hosts File (on workstations):
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Restart Services (on server):
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Run QuickBooks File Doctor (via Tool Hub) for auto-repair