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 Grouping in list containers. Cognos Analytics 12.0.3

Diego Jose Urbaneja Pacheco's profile image
Diego Jose Urbaneja Pacheco posted Mon August 25, 2025 11:33 AM

Hi everyone, 

We are experiencing an issue with a report in Cognos Analytics version 12.0.3, integrated with OpenPages 9.0.0.5. The report was originally developed and functioning correctly in Cognos Analytics 11.1.7 with OpenPages. After upgrading to the newer versions, we encountered a problem with row grouping in list containers.

Specifically, the report includes six grouped fields. Upon execution, it fails with the following error:

RSV-SRV-0040: The report server encountered an internal error. Check additional information associated with this error message. If the cause of the problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error.

We reviewed the log files but were unable to identify a specific cause. As a workaround, we removed one of the grouped fields, reducing the total to five, and the report executed successfully.

We would like to know:

  • Are there any known issues or limitations with row grouping in list containers in Cognos Analytics 12.0.3?
  • Is there a recommended approach to resolve or debug this issue without reducing the number of grouped fields?

Thanks in advance.

Diego