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 FileNet Content Manager LTSR

Shaun McDowall's profile image
Shaun McDowall posted Sun July 06, 2025 11:05 AM

Hi Everyone,

If I'm reading this link correctly, FileNet Content Manager 5.5.8 was the Long-Term Support Release until June 30th 2025, when fix support ended. Are there any plans for a new LTSR, and if so when will this be announced? We have a customer who is looking to upgrade to the next LTSR, but we were waiting until June 30th to advise them on which version to upgrade to.

Any thoughts gratefully received.

Many thanks,

Shaun

Michael Pressler's profile image
Michael Pressler

Hello Shaun,
As far as I know, IBM has changed the Supported LifeCycle Policy. There are no longer any special LTRS versions for FileNet. Instead, the major releases now have 3 years of support with the option to extend.

https://www.ibm.com/support/pages/ibm-filenet-content-manager56x

The new product LiveCycle Policy was introduced together with FileNet Content Manager 5.6 and there was a webinar on this from IBM. There may still be a link to this.

Regards
Michael

Gerold Krommer's profile image
Gerold Krommer IBM Champion

Hi,

you a 'little bit' late. :-)

5.5.12 is the latest release under the old LTSR schema. 5.6 is under support a year longer than 5.5.12. There is no EOS for 5.7 given, but simple logic says it must be at least a year after 5.6.

We do have a few 5.5.8 customers that we advised to go to 5.6 and will now advise to go to 5.7.

IBM does a pretty fantastic job in avoiding regression problems so we go much more confidently into such upgrades as 10 or 15 years ago.

Kind regards,

/Gerold

Eric Walk's profile image
Eric Walk IBM Champion

Yeah, it's definitely related the lifecycle policy change that happened with the release of 5.6.

5.5 was subject to the Continuous Delivery lifecycle policy.

5.6 and 5.7 are under the "Support Cycle - 3" lifecycle policy.

IBM software support lifecycle policies

The concept of an LTSR was specific to the CD lifecycle policy and its structure.

RUTH Hildebrand-Lund's profile image
RUTH Hildebrand-Lund

In addition to what has already been said, because of the new support policy, FileNet is also moving to a yearly release cycle...so instead of a new release every December and June, the current plan is only to have a release in June. There will, of course, be iFix updates released on a fairly regular cadence.

Shaun McDowall's profile image
Shaun McDowall

Hi Everyone,

Thanks very much for the clarifications. Somehow, I missed the webinar, so if there's a replay link available it would be useful.

Kind regards,

Shaun