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Dawn Kassube's profile image
Dawn Kassube posted 06/14/22 11:01 AM
Hello,

None of our perspectives or custom metrics are appearing in ApptioBI.  Is there a process that needs to run to publish them to ApptioBI or is this still a future enhancement.  Also, can you edit/update the Context field when it is blank?  Please see attached.


Thank you,

Dawn M. Kassube
#ApptioBI
Connor Kinkead's profile image
Connor Kinkead  Best Answer

@Dawn Kassube @Guillermo Cuadrado @Debbie Hagen @Jenny Franklin

Apologies for the delay on this - did not see your comment here! We definitely want to get this sorted for you

Adding a custom metric to a group or subgroup should expose that metric to BI and it will be available in the metrics drop down within the visualization editor. As a heads up, there can occasionally be a lag as those systems sync between adding a metric to a group and it being visible in the BI drop down - so you may have to give it a little bit of time.

If after this the metric is still not visible, I would suggest reaching out to your account team to submit a ticket and our support and engineering teams will be able to investigate!

The context should not be required here as it is populated by the data source when it is present (i.e. from ApptioOne). It is not a problem if it is blank, but let me know if you have more questions about this
​​​​


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Jenny Franklin's profile image
Jenny Franklin
Hi @Connor Kinkead!  Do you know of anyone who can help Dawn with her BI question?  Thank you!!​
#ApptioBI
Guillermo Cuadrado's profile image
Guillermo Cuadrado
You can definitely publish custom metrics to Apptio BI through the dialog you have in the picture. We've done that, @Dawn Kassube.
For one of the metrics, Apptio BI displays "Cloud Services" in the Context. For the other ("Count of Actual Servers") it is blank.
I am curious what the Apptio experts will say about it. 


#ApptioBI
Debbie Hagen's profile image
Debbie Hagen

@Connor Kinkead, @Matt Gerow,
Hi Matt and Connor,
Can one of you help answer this one?  It appears that @Dawn Kassube is using the correct​ dialog to enable the data in BI. 

Thanks,

Deb​​


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