Platform

 View Only

 Changes not saved if not checked in

Jump to  Best Answer
  • TBMStudio
Apptio Community Member's profile image
Apptio Community Member posted Thu June 17, 2021 11:52 AM
I lost all my changes on a table that I was working on, even though I saved my changes regularly.
Do I need to check in the changes regularly so that my changes are not lost?
#TBMStudio
Jenny Franklin's profile image
Jenny Franklin  Best Answer
Hi @Saaraunsh Rege - agree with Renee - very unusual - have you opened a support ticket with Apptio?  They'll be able to look in the backend and see if anything weird is occurring - maybe a bug?  🤷‍♀️​
#TBMStudio
Renee Daignault's profile image
Renee Daignault
Hello Saaraunsh - That is very unusual for all the changes on a table to be lost if you are saving regularly. Best practice is to select save before moving on to other tables and when you select save to wait for the spinning circle to complete in the dataset preview before moving on. 

When you ask if check in regularly, can you expand on what that means? For example daily? Or multiple times a day? Depending on the work and your environments calculation times would be very dependent on the answer to this question.
#TBMStudio
Debbie Hagen's profile image
Debbie Hagen
@Saaraunsh Rege,
I generally recommend checking things in ask you finish groups of tasks or if you are going to be away from your desk for awhile.   I agree with Renee that it's unusual to lose work that you have saved.  That seems like it could be a network issue or a caching issue or something like that. ​
#TBMStudio
Jenny Franklin's profile image
Jenny Franklin
And a third tip - document, document, document😉  Whenever I'm working on something, I've learned to keep a copy of the logic in Notepad along with my notes.  Really helps on those days that you're in the zone and going ninety to nothing and doing a lot of back and forth.  Have learned much through trial and error and forgetting where I was at lol, but now I make sure to document as I go along - saves time and rework. 😁
#TBMStudio
Apptio Community Member's profile image
Apptio Community Member
@Renee Daignault I am checking in multiple times a day, as I have lost my changes even after saving regularly .
#TBMStudio
Debbie Hagen's profile image
Debbie Hagen
Great suggestion @Jenny Franklin! 

@Saaraunsh Rege
Because this behavior is unusual I would second the recommendation of submitting a support ticket.  They may be able to look at it and see if there is something else going on. 
Kind regards,
Debbie​​
#TBMStudio
Guillermo Cuadrado's profile image
Guillermo Cuadrado
This is really strange. I have not lost unchecked—but saved—changes, even through a maintenance window.
Since Apptio introduced the Disable Staging feature, doing more frequent check-ins might make sense. I'm using it occasionally.
#TBMStudio