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 Cannot Create Free Cloud Object Storage & Account Error Message

Rock Wang's profile image
Rock Wang posted Sun July 30, 2023 09:22 PM

Hi team, 

Why I cannot Create Free Cloud Object Storage? It says "BMCOSUI090200: You can only have one instance of a Lite plan per service. To create a new instance, either delete your existing Lite plan instance or select a paid plan."

Besides, when I try to look into my account, an error poped up as following, please tell me what should i do to fix this error. 

jessy catherine's profile image
jessy catherine posted Tue August 01, 2023 01:26 AM

Hey @Rock Wang,

The error message you're seeing might be due to a number of reasons. However, without more specifics about the error message or the cloud service provider you're using, it's difficult to give a precise solution. Here are some general troubleshooting steps you could try:

  1. Check if the cloud storage provider is available in your region.
  2. Ensure that you've properly completed any required verification steps.
  3. Check if you've already used up your free allowance.
  4. Try creating the account using a different device or Internet connection to rule out local technical issues.
  5. If you're still unable to create the account, contact the IBM customer support for assistance.

without more specific details about the cloud storage provider you're trying to use and the exact error message you're receiving, it's difficult to provide a more targeted solution.

jessy catherine's profile image
jessy catherine posted Tue August 01, 2023 01:27 AM

Hey @Rock Wang,

The error message you're seeing might be due to a number of reasons. However, without more specifics about the error message or the cloud service provider you're using, it's difficult to give a precise solution. Here are some general troubleshooting steps you could try:

  1. Check if the cloud storage provider is available in your region.
  2. Ensure that you've properly completed any required verification steps.
  3. Check if you've already used up your free allowance.
  4. Try creating the account using a different device or Internet connection to rule out local technical issues.
  5. If you're still unable to create the account, contact the IBM customer support for assistance.

without more specific details about the cloud storage provider you're trying to use and the exact error message you're receiving, it's difficult to provide a more targeted solution.

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