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 Broken download links for older firmware - where to find/report?

Andreas Cederlund's profile image
Andreas Cederlund posted Tue June 10, 2025 09:13 AM

Hi,

I have some drives that needs this firmware upgrade:

Recommended drive firmware update for certain Enterprise tier drives

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Recommended drive firmware update for certain Enterprise tier drives
Certain 10K/15K Enterprise drives are exposed to an issue which can cause premature drive failure. A firmware fix is available and recommended, but the system software must be at least 7.8.1.13, 8.2.1.12, 8.3.1.3 or 8.4.0.2 before upgrade the drive firmware.
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However, when trying to access the drive firmware download links I get a broken link to Fix Central. I guess the article is a few years old, and the links have not been update to reflect any changes done. I can access other firmwares for V7000 and download them, but would need this file as well..

Does anyone have any tips or pointers on how to proceed?

Christian Schroeder's profile image
Christian Schroeder posted Wed June 11, 2025 04:38 AM

Hi Andreas,

I have addressed this to get this fixed.

Thanks for the heads up!

Besides that, this particular ifix package only is needed for systems running at code level below 8.5.0.0, which are mainly EOS.

Christian Schroeder's profile image
Christian Schroeder posted Thu June 12, 2025 09:26 AM

IBM Support page "Recommended drive firmware update for certain Enterprise tier drives" was amended, the IBM Fix Central links are working now.

Thanks again for making us aware!

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