IBM Targetprocess

 View Only

 Approvals Through Emails

Jump to  Best Answer
Eric Katzman's profile image
Eric Katzman posted Wed August 13, 2025 06:03 PM

Is it possible to use emails for the approval process instead of users going into ATP directly?  I am looking to see if anyone has done that before.

Kind of like the below example.

Thank you in advance.

Varad Rajeev Muthal's profile image
Varad Rajeev Muthal  Best Answer

Hello @Eric Katzman
Approvals through email are unfortunately not supported at the moment. You may submit this as an idea on https://ideas.ibm.com/

However, You can able to use the email integration plugin to add comments via email, which could serve as a potential workaround.https://www.ibm.com/docs/en/targetprocess/atp/saas?topic=api-how-communicate-users-using-comments-emails

I hope this will help! Thanks.

Varad Rajeev Muthal's profile image
Varad Rajeev Muthal

Hello @Eric Katzman Thanks for your question, will get back to you with appropriate answer on this question.