WebSphere Application Server & Liberty

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 App won’t load

Carlos Roven's profile image
Carlos Roven posted Mon September 08, 2025 04:07 PM

Hi! I’m running WebSphere Application Server 9.0.5 on Windows Server 2019. Whenever I try to access one of my deployed apps, it won’t load. I’ve already checked the virtual host settings, verified the context root, and restarted the server, but the issue keeps happening.

Has anyone else run into this, and what else should I look into?

Benjamin Marwell's profile image
Benjamin Marwell

Does your server print any logs? You can start with enabling access logs and see whether your requests will actually hit the server.

James Cole's profile image
James Cole

Hi Carlos, 

As Benjamin has mentioned there are various logs that you can review. The obvious ones would be in the stdout and stderror logs. 

Please see the link, which references the JVM Logs interpretation https://www.ibm.com/docs/en/was/9.0.5?topic=logs-jvm-log-interpretation.

This has additional links at the bottom, which navigates you how to view the JVM logs from either the IBM WAS Admin console or in the Windows explorer profile directory. As well as options for changing the JVM log configuration to provide more / less detail. Normally changing these settings require an IBM WAS restart. 

Can I assume that when deploying the application that while it installs successfully, there are warnings when it's installing? 

Does your application using any JNDI lookups, where the driver is not configured?

Does your application use security groups on the deployed application?

Does your application use AD security?

I realise there is likely more questions than answers however, I'm just trying to understand what components are involved if the log doesn't show signs of an obvious error.

Hope this helps.

Gabriel Aberasturi's profile image
Gabriel Aberasturi IBM Champion

Hi Carlos,

In addition to Benjamin Marwell and James Cole suggestions. Please give us more details.

Is the application properly deployed and enabled in admin console (in green)?

Have you an http server in front of you WAS (https://HTTP-SERVER/MI-APP)? if yes are you regenerating the pluging and propagating to the web server?

Are you able to reach the application directly from WAS (https://WAS-SERVER:HTTPS-PORT/MI-APP)?

Tell us if you need more support

Regards