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 Error Occurred while installing ACS

Jon Sinner's profile image
Jon Sinner posted Tue January 28, 2025 10:52 AM

I was issued a new laptop.  It is running Windows 11 Version 24H2

The company has removed all Oracle based Java.  The company standard for a JRE is something called OpenWebStart.  I am not able to determine if it is 32 or 64bit software.

I installed it and then attempted to install ACS and received the following error:

BEGIN--------------- Tue Jan 21 12:17:08 CST 2025 ---------------BEGIN

Version: January 26, 2024

InstallPath: C:\Users\a120128

No args specified

script_path:  C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\Windows_Application\install_acs_64.js

source: C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1

src_acslaunch_exe: C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\Start_Programs\Windows_x86-64\acslaunch_win-64.exe

src_acsbundle_jar: C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\acsbundle.jar

Install: Local user

Install: Created C:\Users\a120128\IBM\ClientSolutions

Target config: C:\Users\a120128\IBM\ClientSolutions\AcsConfig.properties

Asking about functions to be installed.

Copy product files from/to: C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1 / C:\Users\a120128\IBM\ClientSolutions

"C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\Start_Programs\Windows_x86-64\acslaunch_win-64.exe"  /PLUGIN=maint /killdaemon

Reset for Maintenance failed with retcode -1

Copying Windows_x86-64...

Copying Windows_i386-32...

Copying acsbundle.jar

Copied AcsConfig.properties

Install: Wrote AcsConfig.properties and excluded: keyman,

Java command for compatibility check: "C:\Users\a120128\IBM\ClientSolutions\Start_Programs\Windows_x86-64\acslaunch_win-64.exe" -norecurse -cp "C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\Windows_Application" -mc CheckVersion

Compatible version of Java not found: -1

Creating file associations

"C:\Users\a120128\IBM\ClientSolutions\Start_Programs\Windows_x86-64\acslaunch_win-64.exe"  /PLUGIN=fileassoc dttx dtfx hod bchx sql ws /c

File associations NOT cleared successfully with retcode -1

"C:\Users\a120128\IBM\ClientSolutions\Start_Programs\Windows_x86-64\acslaunch_win-64.exe"  /PLUGIN=fileassoc dttx dtfx hod bchx sql ws

File associations NOT created with retcode -1

Creating shortcut for product.

C:\Windows\System32\conhost.exe C:\Users\a120128\IBM\ClientSolutions\Start_Programs\Windows_x86-64\acslaunch_win-64.exe

Creating shortcut for Session Mgr

C:\Windows\System32\conhost.exe C:\Users\a120128\IBM\ClientSolutions\Start_Programs\Windows_x86-64\acslaunch_win-64.exe /plugin=sm

"C:\Users\a120128\Downloads\IBM\IBMiAccess_v1r1\Start_Programs\Windows_x86-64\acslaunch_win-64.exe"  /PLUGIN=maint /killdaemon

Reset for Maintenance failed with retcode -1

END----------------- Tue Jan 21 12:17:55 CST 2025 -----------------END

My question is "Is ACS looking for  java to be in a certain folder"  if so what folder?

I have tried installing the 64bit ACS, when that failed I tried installing 32bit ACS.  Both attempts resulted in the same error

I have attached a screen shot of the error message dialog box that was display.

Thanks

Jon