I had a case when IBM support didn't want to investigate a problem further and provide a fix because the changes were done by unauthorized software installed on VIOS. I must say, that the problem was nevertheless fixed in one of the next VIOS versions.
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Andrey Klyachkin
https://www.power-devops.com------------------------------
Original Message:
Sent: Fri February 09, 2024 06:58 AM
From: José Pina Coelho
Subject: Supported software I can install on VIOS
Support may refuse to continue a case until the software is removed.
Note that in over 30 years of AIX support (both as client and support agent) never had a case where support stopped working on a case unless it was some software that was already out of support.
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José Pina Coelho
IT Specialist at Kyndryl
Original Message:
Sent: Thu February 08, 2024 08:25 AM
From: Marc-Antoine Forget
Subject: Supported software I can install on VIOS
What will happen to the warranty if we install a software that is not listed ?
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Marc-Antoine Forget
Original Message:
Sent: Wed May 04, 2022 04:49 PM
From: Community Support Admin
Subject: Supported software I can install on VIOS
Hi
List of applications that are allowed to be installed and run in the Virtual I/O Server partition.
IBM VIOS support teams do not support these applications. For problems with these applications, please contact the vendor directly.
VIOS Recognized List - IBM Power Community
https://community.ibm.com/community/user/power/viewdocument/vios-recognized-list
Regards Chris
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