Now that I re-read what I copied and pasted, I see that I have the 32 bit version, however, the general layout should still be the same. I looked over your original log at the top of the post and aside from failing to setup or clear a couple of file associations, I didn't really see an issue. Those can be set manually too through Windows. Test it out and see if it works otherwise. I've had no issues with mine.
Original Message:
Sent: Tue July 23, 2024 06:17 PM
From: Randy Stevenson
Subject: Error during installation
That 4th image is how I access everything in ACS. Open the 5250 Session Manager and you can create your own sessions. Every morning, I just open that up and access everything from there.
For me, it automatically created the shortcut to the following file: acslaunch_win-32.exe located in: C:\Users\Public\IBM\ClientSolutions\Start_Programs\Windows_i386-32
But yes, you can literally access everything from that one menu.
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Randy Stevenson
Original Message:
Sent: Tue July 23, 2024 12:55 PM
From: Roberto Colonnese
Subject: Error during installation
Hi, I performed the uninstallation and then manually deleted all the IBM folders and the related files inside, I installed the "IBMiAccess_v1r1_WindowsAP_English" version and it creates a folder on the desktop (see photo 1) but inside there is no executable file, then I tried to install version 1.1.9.5 but as always it gives me an error (see photo 2) when I try to start the launcher it flashes briefly and then nothing, instead if I try to start the acsbundle.jar file (see photo 3) the client solution works (see photo 4). I'm going crazy!!!
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Roberto Colonnese
Marketing
Colonialsud
Arzano
Original Message:
Sent: Tue July 23, 2024 11:26 AM
From: Randy Stevenson
Subject: Error during installation
Roberto,
That is the correct one, however, you should remove the old installation files first. Also, it can take a bit of time to start. What I would recommend is clearing out the installed files which for me were installed into C:\Users\Public\IBM\ClientSolutions because I chose to install for all users. Then I would recommend rebooting your workstation and then reattempting the install by right-clicking that setup.exe and selecting 'Run As Administrator' and being patient ;) It can take a couple of minutes to see it startup. Eventually, it should come up and prompt you for what additional features you wish to install.
This install was tricky for me the first time as well because it wanted to put it in my One Drive, which broke pieces of it :)
ALSO: VERY IMPORTANT! - Fully Extract that Zip File first as there are pieces of it that will not execute properly if you try to run it from within the ZIP. Windows does not play nicely with the 'decompress' feature and the installation package.
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Randy Stevenson
Original Message:
Sent: Tue July 23, 2024 11:17 AM
From: Roberto Colonnese
Subject: Error during installation
Hi, if this is the version you say "ACS Windows App Pkg English (64bit)" I've already tried but nothing, it does the whole installation but then doesn't start anything..
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Roberto Colonnese
Marketing
Colonialsud
Arzano
Original Message:
Sent: Tue July 23, 2024 10:34 AM
From: Randy Stevenson
Subject: Error during installation
Even if you're an Administrator, you should still have Run as Administrator as an option. Have you tried going to the properties and compatibility and clicking 'Run this program as Administrator'?
I did just notice that all you have is .js files, so Run as Administrator wouldn't be an option on those.
You could try going back to the download page and downloading this version of the installer instead:
ACS Windows App Pkg ...
There is a Setup.exe in the Image64a folder of that one that you can then right-click and Run As Administrator on. That's the one I had to use to get it to install correctly.
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Randy Stevenson
Original Message:
Sent: Tue July 23, 2024 05:38 AM
From: Roberto Colonnese
Subject: Error during installation
Unfortunately, being an administrator, if I right-click it doesn't come up and run as administrator, is there a way to run it as administrator?
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Roberto Colonnese
Marketing
Colonialsud
Arzano
Original Message:
Sent: Mon July 22, 2024 09:26 AM
From: Rohit Chauhan
Subject: Error during installation
Hi @Roberto Colonnese,
I would still prefer to "Run as administrator" even if the user is administrator . Can you please follow and let me know if still issue persist..
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Rohit Chauhan
Senior Technical Specialist
Norway
Original Message:
Sent: Sat July 20, 2024 03:24 AM
From: Roberto Colonnese
Subject: Error during installation
Hi, no, because the user where I install the ACS is already an administrator.
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Roberto Colonnese
Marketing
Colonialsud
Arzano
Original Message:
Sent: Fri July 19, 2024 10:42 PM
From: Satid S
Subject: Error during installation
Did you run the install script with administrator class user ?
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Satid S
Original Message:
Sent: Fri July 19, 2024 01:04 PM
From: Roberto Colonnese
Subject: Error during installation
Good evening everyone, I have a problem during the installation of IBMiAccess_v1r1_1.1.9.5 it gives me an error at the end of the installation, does anyone know how to resolve it? I insert the error image and the .log file.
Thank you.
------------------------------
Roberto Colonnese
Marketing
Colonialsud
Arzano
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