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Hybrid IT environments produce an immense amount of data, that can pose a difficult management challenge for even the most skilled ITOps teams. ITOps teams need to diagnose root causes and report them to IT for rapid response and remediation—or, in some cases, automatically resolve these issues without human intervention. By replacing multiple separate, manual IT operations tools with a single, intelligent, and automated IT operations platform, AIOps enables IT operations teams to respond more quickly—even proactively—to slowdowns and outages, with a lot less effort.
Join this session to see how Watson AIOps bridges the gap between an increasingly diverse, dynamic, and difficult-to-monitor IT landscape, on the one hand, and user expectations for little or no interruption in application performance and availability, on the other. Come to this session to hear IBM experts share what makes Watson AIOps the future of IT operations management.
Richard Wilkins has 31 years of experience with IBM and has held various positions throughout his career, including being a founding member and lead architect of the Tivoli Asia Pacific Centre Of Excellence. He is a recognized Thought Leader for the “Cloud Services Management and Operations" practice within the Garage Solution Engineering team and specializes in assisting customers adopt cloud-ready principles and practices. Richard is also a member of the CTO office for IBM Cloud Architecture and Solution Engineering. In 2015, he was appointed as an IBM Distinguished Engineer in recognition of his extensive track record in leading technically challenging, first of a kind, IT Service Management projects.