Upcoming Trends in Shopper/Client Engagements

When:  Feb 13, 2019 from 12:15 PM to 1:15 PM (PT)

With the emergence of AI into enterprise businesses, clients are looking for new, innovative engagement mediums and more interactive buying experiences across physical and digital channels.

  • How do you utilize a digital/ visual interface to enhance your shoppers In-store experience and/or help them engage better with your Store associate?
  • Can an NL interface created on your existing content give your shoppers quick and easy access to information they are looking for?
  • Will Voice be a game changer in 2019-2020? Will these new AI-assisted engagement mediums help your shopper connect better with you?

IBM, Partners and Clients discuss these upcoming trends and how they are investing to utilize and enable them for their shoppers.

Registration: Seating is limited. To RSVP send an email to sccs@us.ibm.com by February 8th, 2019.

Questions? Please contact Sara Nicklin at snicklin@ca.ibm.com


Marketing, Commerce & Supply Chain Thinkers Hub
Moscone North
Hall F Meeting Room J
San Francisco, CA 94103