Hi everyone, I'm new to this forum and are hoping that someone here maybe has the same experience as me or might have a solution for my issue.
For our client that are currently using Anywhere 7.6.4, I am having difficulties downloading only the changes in the lookup data. More specifically when i hit the "changes" button the app downloads everything instead of just the changes. I have attached a console and network log that starts from the moment i press the "changes" button and stops about 15 seconds into downloading the whole lookup data (stopped manually by me).
I can also add that sometimes when trying to only download the changes I have experienced an error stating that the additionalitem resource can not be downloaded with database error 209 (BMXAA4210E). However this only happens when trying to download the changes and not when pressing "all". I had the same issue with other resources, but was able to bypass some of them by adding a custom query base to the resource in the Anywhere Administration application in Maximo, or comment out the resource in the app.xml (for instance domainCalDynamcUnit and meterCharacteristics). I found a similar case in the IBM support page (IJ06814:Anywhere 188.8.131.52 OSLC Delta issue and SQL server Rowstamp), but it was regarding Anywhere 184.108.40.206 so i suspect this particular issue has already been fixed.
Any help would be much appreciated.
Thank you for your reply Ryan.
I believe I have similar experience with the SR app as you are describing. The first time i try to download the delta it performs a full download of the locations (but delta on the assets), however after the first attempt it seems to download the delta correctly. What I also noticed is that I have to specify a custom query base for the priorityDomain resource in Anywhere Administration in order to download the delta. If I keep that query base blank I receive the same database error (209) that I am struggling with in the Technician app. I am therefore suspecting that it is required to have a custom query base on each resource in order to download delta lookup data.
Unfortunately I have not been able to complete a delta download in the Technician app yet. I have tested several different scenarios which results differently when trying to download the delta. In all occasions I have first downloaded the full lookup data:
In general; Does anybody know what could cause these issues when trying to download the delta lookup data? Or has anybody experienced anything similar?