Maximo EAM

Expand all | Collapse all

Maximo7612, TPAE 7612 - Rollback to 7611 or 7610 due to incompatibility with ICD 7612

  • 1.  Maximo7612, TPAE 7612 - Rollback to 7611 or 7610 due to incompatibility with ICD 7612

    Posted Tue October 27, 2020 02:45 PM
    Hi,

    What is the procedure to rollback Maximo 7612, TPAE 7612 to Maximo 7611, TPAE 7611 OR Maximo 7610, TPAE 7610

    System Information

    App Server IBM WebSphere Application Server 9.0.0.7

    Version
    IBM Control Desk for Maximo 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-01
    Entry Edition Content Best Practices for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7540-01
    IBM Endpoint Manager Integration Configuration 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-08
    SLA Hold for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7530-01
    Live Chat for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7604-01
    Common process components for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Rational Team Concert and Rational ClearQuest Integration for IBM Control Desk 7.6.1.2148 Build BUILD DB Build V7511-00
    Service Desk Classification Content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Asset Management for IBM Control Desk for Service Providers 7.6.1.2148 Build 202005271316 DB Build V7511-00
    IBM Endpoint Manager Integration Enablement 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    ChatOps Integration for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-13
    Survey Management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-02
    Configuration items content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Release management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7604-01
    Search for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7610-03
    Common process components content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    OSLC Support for IBM Control Desk 7.6.1.2148 Build 202005271316M DB Build V750-06
    Change management for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    SmartCloud Provisioning and SmartCloud Orchestration Integration 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-04
    Service Desk Integration MEA for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7530-00
    Configuration items for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Change management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-01
    Tivoli Remote Diagnostics for IBM Control Desk 7.6.1.0319 Build ICD-PROD-149-201811151250 DB Build V7511-00
    Service Desk Best Practice Users for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Service Desk for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-04
    Common process components for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-02
    Release management content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Self Service Center for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-01
    Configuration management for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Problem Management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Asset Management for IBM Control Desk 7.6.1.2148 Build 202005271316 DB Build V7611-01
    Service Desk for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Advanced Workflow Components for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7611-01
    Instant Messaging for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7530-00
    Release management for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Tivoli's process automation engine 7.6.1.2 Build 20200715-0100 DB Build V7612-284
    IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20200715-0100 DB Build V7604-119
    Advanced Edition Content Best Practices for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Incident Management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-02
    Quick Configuration for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7610-02
    IBM Maximo for Service Providers 7.6.3.0 Build 20170221-2101 DB Build V7630-21
    Computer Telephony Interface for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7503-01
    IoT Connection Utility 7.6.0.3 Build 20200701-1409 DB Build V7603-32
    Solution for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Instant Messaging Integration for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7200-02
    Service Desk Best Practices Content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7610-01
    Service Catalog Content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7610-01
    IBM Maximo Asset Management Scheduler 7.6.8.0 Build 20200715-0100 DB Build V7680-148
    VNC for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Configuration management content for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Configuration management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7610-02
    IBM Tpae Integration Framework 7.6.1.2 Build 20200615-2330 DB Build V7612-11
    Service Portal for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-06
    Screen Capturer for IBM Control Desk 7.6.1.0319 Build ICD-PROD-149-201811151250 DB Build V7530-00
    Service Request Management for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Mobile App for IBM Control Desk 7.6.1.2148 Build 1 DB Build V7611-02
    Service Catalog for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-05
    Configuration items for IBM Control Desk for Service Providers 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7511-00
    Data Integration and Context Menu Service Configuration 7.5.0.0 Build 20090911D2 DB Build V7117-07
    IBM Tivoli Integration Composer for IBM Control Desk 7.6.1.2148 Build 202005271316 DB Build V7612-01
    IBM License Metric Tool logger 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-01
    Asset Management Best Practices for IBM Control Desk 7.6.1.2148 Build 7.6.1.2148 DB Build V7611-02
    User interface widgets for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7612-02
    IBM Maximo Asset Management 7.6.1.2 Build 20200715-0100 DB Build V7611-01
    Service Desk Everyplace for IBM Control Desk 7.6.1.2148 Build ICD-PROD-427-202005271312 DB Build V7510-03

    Server OS Windows Server 2016 10.0

    Server DB DB2/NT64 11.1 (SQL11010)

    (c) Copyright IBM Corp. 2020




    ------------------------------
    Samvid Shivram
    Sigma IT
    ------------------------------


  • 2.  RE: Maximo7612, TPAE 7612 - Rollback to 7611 or 7610 due to incompatibility with ICD 7612

    Posted Wed October 28, 2020 10:44 AM

    Hi Samvid,

    Part of any update to Maximo, the first task is backup your installation. Hopefully you have done so and can perform the following:

    Restore your backup SMP folder, restore your backup Database.
    Within the Installation Manager, clear out the update from the repository.
    Redeploy your backup ear files.  


    Regards,

    Roger Vallee
    Support Consultant
    Interloc Solutions



    ------------------------------
    Roger Vallee
    ------------------------------

    Original Message