50% of men have used generative AI, compared with 37% of women. That 13-point gap matters because AI capability is increasingly becoming career capability. Source: Aldasoro et al., “The Gen AI Gender Gap,” Economics Letters, 2024. She Ships AI was created to push against that gap. ...
Revolutionizing Customer Service with AI - Industry Point of View on AI-Driven Customer Service Transformation Authors: Amit Sah, Gayathri Govindarajan, Karthic U, Parvathy Rajeev From Customer Frustration to Smarter Service For a customer, “Where is my order?” sounds like...
Authors: Overview This document describes a complete intra-VPC connectivity setup using FortiGate (vFSA) instances with Route Mode Network Load Balancer (RMNLB) in IBM Cloud Virtual Private Cloud (VPC). The design uses: Single VPC with VPC CIDR 10.240.0.0/18 Multiple zones: ...