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Unable to download the secure agent configuration file for Linux from the ACE SaaS console

  • 1.  Unable to download the secure agent configuration file for Linux from the ACE SaaS console

    Posted Tue September 10, 2024 09:18 AM

    Hi,

    Trying to download the secure agent file from the ACE SaaS console for linux OS. However, it says the file isn't available in the site. Could you please help us in getting the file.

    URL of the trial instance - https://apv0imc1ui-designer.p-vir-c1.appconnect.automation.ibm.com/

    Thanks,

    Kiran Kumar



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    Kiran Kumar M
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  • 2.  RE: Unable to download the secure agent configuration file for Linux from the ACE SaaS console

    Posted Wed September 11, 2024 06:05 AM

    Hi there - I can confirm this works for myself on all platforms on the production instance we are using in Virginia as part of our App Connect development team's efforts.

    I've had a look through our logs for the instance you mentioned and I believe you've now downloaded it OK as I see a 200 response code at 2024-09-11T09:47:40.550Z for the Linux binary.

    Are you still facing problems and if so, could you try with a different browser please and confirm the other download platforms continue to work for you?

    Thanks



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    Adam Roberts
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    Original Message