DataPower

DataPower

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  SNMP User Accounts

    Posted Wed August 02, 2023 06:16 AM

    Hi Team,

    We have SNMP user account on our appliance i.e SNMP Client is connecting to Datapower for over SNMP port 161 for monitoring.

    Seems the client has lost the password and at Datapower also, we can directly see the creds set for this User account.

    We wanted to workaround this
    1) Will "Reset Password" from the User Account object help i.e reset password and share the same to client to use the same?

    2) Also, will the existing setup related to the Localized Key , Authentication value, Privacy value need to be reconfigured?
         If yes, can you please help with steps.
    Attached screenshot SNP_Reset.jpg




    Thanks 



  • 2.  RE: SNMP User Accounts

    Posted Wed August 02, 2023 09:00 AM

    1) Does the client use the user account to directly log in to the appliance, or is it used only from the SNMP client?   Reset password will work for interactive login, but an SNMP client very likely won't be able to handle the reset procedure.  Generally speaking, you will need to create a new password and share with the client.  Make sure you don't enforce a password change on the next login.

    2) Has the client also lost these?  If so, yes.



    ------------------------------
    Joseph Morgan
    ------------------------------



  • 3.  RE: SNMP User Accounts

    Posted Thu August 03, 2023 02:43 AM

    Hi Joseph,

    Yes, it used only from the SNMP client and not for direct login to Datapower appliance.

    By Creating password, hope you mean changing the password of the existing user and not creating a new user account.
    PFA the screenshot.



    ------------------------------
    Sunil Chaurasia
    ------------------------------



  • 4.  RE: SNMP User Accounts

    Posted Thu August 03, 2023 10:46 AM

    Yes.  Change that password, but "do not" use the "Force Password Change" option.

    Share the password through secure means with your client so they can apply it to their SNMP software.



    ------------------------------
    Joseph Morgan
    ------------------------------



  • 5.  RE: SNMP User Accounts

    Posted Sun August 06, 2023 05:55 AM

    Thanks for your support Joseph.



    ------------------------------
    Sunil Chaurasia
    ------------------------------