Hi all,
I recently discovered some timeouts in our file transfers and also have high memory usage.
Im currently using the 3.8.x version, i checked the logs and i observed that there is an "Connection refused" error for Redis DB.
it could be due to server is running out of necessary resources.
...ascp[29410]: ERR ana_db_lib: could not connect to DB with
...errno=5, err='Connection refused'
...asperanoded[25102]: ERR ana_db_lib: encountered connection error, must reconnect, errno=5, err='Connection reset by peer'
...ascp[28537]: ERR ana_db_lib: encountered connection error, must reconnect, errno=5, err='Connection reset by peer'
...asperanoded[25102]: ERR ana_db_lib: could not ping DB, errno=5
...ascp[28537]: ERR ana_db_lib: could not ping DB, errno=5
I also added more physical memory but it doesnt solve the problem, i tried to modify the aspera.conf file to check the memory parameters.
I could not find the line where it is configured the memory on aspera.conf
does anyone have encountered to this problem?
I am also planning to upgrade to the newest version 4.3.1 in order to solve this problem but im a bit confudes with the steps, it is neccesary to uninstall the server before upgrading
can somebody help me with the upgrade steps or the parameters to increase memory usage on redis?
Regards
Brandon
#Aspera#Support#SupportMigration