Aspera

  • 1.  Aspera Shares

    Posted Tue May 18, 2021 12:22 PM
    Hi All
    As Shares     uses the Node API on the transfer server to configure the node. I have setup HST server for Node API. While i'm adding node in the shares UI, Iam getting error "Status: Unable to access the node /ping url. Internal error. (ErrorId=17)."

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    Hemanth Chinnadandluru
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  • 2.  RE: Aspera Shares

    Posted Wed May 19, 2021 03:02 AM
    Hello Hemanth,
    This error suggests an issue on the access information to the node (address, port, Node API user credentials, SSL or not, certificate verification or not, valid SSL certificate, ...) . You should be able to check your Node setup by issuing the following curl commands and verify the outcome:

    (/ping endpoint)
    curl -i http(s)://NODE_HSTS:PORT/ping
    curl -ki http(s)://NODE_HSTS:PORT/ping  (if you want to disable certificate verification)

    (/info endpoint)
    curl -i -u NODE_USER:PASS http(s)://NODE_HSTS:PORT/info
    curl -ki -u NODE_USER:PASS http(s)://NODE_HSTS:PORT/info  (if you want to disable certificate verification)

    That would give you some pointers to fix the GUI configuration (which versions of Shares and HSTS are you running?).

    Steps needed in order to :
    - configure Nodes are documented at https://www.ibm.com/docs/en/aspera-shares/1.9?topic=nodes-setting-up-linux-node
    - add Nodes to Shares are documented at https://www.ibm.com/docs/en/aspera-shares/1.9?topic=nodes-adding

    I hope this helps,

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    TOBO ATCHOU
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    Original Message


  • 3.  RE: Aspera Shares

    Posted Wed May 19, 2021 08:48 AM
    Hello TOBO ATCHOU ,
    Thanks a lot !! It's all about port, I created a inbound TCP rule that allow HTTPS. Now it's working ​​

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    Hemanth Chinnadandluru
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    Original Message