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IBM App Connect: [“What’s New?”] Introducing Preview Mode for Mapping intelligent suggestions from AI enabled Mapping Assist.

By Thanmayi Mruthyunjaya posted Wed March 31, 2021 02:34 AM


Contributors: Thanmayi Mruthyunjaya, Nagarjuna Surabathina, Matu Agarwal


Mapping Assist introduces Artificial Intelligence (AI) capabilities in IBM App Connect to

accelerate the speed of integration development, shorten time to value, and improve the overall user experience by providing intelligent suggestions.

 Now let’s take a look at some real-time use cases:  Sync the Microsoft 365 Calendar Events with Salesforce and see how it helps to reduce your development time.

Sync the Microsoft 365 Calendar Events with Salesforce: Let’s consider Calendar Events information is available in Microsoft 365 enterprise system, the user wants to Sync the Calendar Events information into Salesforce Events.

Figure 1: Flow with Retrieve Calendar Events from Microsoft 365 with Create Event in Salesforce.

Let’s say the user has inserted all high confidence suggestions suggested by Mapping Assist. We can see further how the Suggestions are inserted by user for the Salesforce Create Event

 There must be a way for the user to view these suggestions before actually inserting them and should be able to delete the suggestions that they don’t like or Apply only those suggestions they like and discard the rest.

 Mapping Assist came up with a new and powerful feature called Preview Mode wherein the User should be able to preview the suggestions before applying them.

Figure 2: View Suggestions Option to view suggestions before Apply.

Once the user clicks on `View suggestions` as shown in  Figure2, Users will be able to see the Preview of suggestions mapped to the individual field, and fields which are mapped before entering into preview mode will be disabled.

Consider Figure 3 below you can see that `Location` has already user-entered mapping associated with it called ‘City’ hence it's disabled in the Preview Mode. Also, other fields which don’t have AI suggestions are disabled in Preview Mode for example Due Date Time and Due Date Only, etc.

 Users will be able to Preview the suggestions they want to Apply or Cancel, using Apply suggestions and Cancel Links respectively as seen in Figure3 below,

 Apply ‘N’ Suggestions will show the number of suggestions ready to Apply by the user. If the user doesn't like one particular suggestion, they can delete it, Count automatically updates to show `Apply N-1 suggestions`.

 Cancel allows the flexibility for the user to exit from the preview mode without saving any suggestions.

Figure 3: Apply 15 Suggestions and Cancel links in Preview mode.

Users should be able to delete individual suggestions by using the cross button in preview mode, once they delete it the corresponding field will be disabled. This gives the flexibility for the user to delete the individual suggestions which they don’t like.

Figure 4: Clear Suggestions using Cross button.

After applying the remaining suggestions with Apply Suggestions link, the User can select different suggestions for `Assigned To ID` field, by using the field level suggestions feature, wherein Top 5 suggestions from the AI algorithm will be displayed to the user on click of the individual field. They can choose the relevant Suggestions, Example of same shown below:

 They can Select the `Series Master ID` field to complete the Mappings.

Figure 5: Assigned To ID field level suggestions.


Overall Mapping Assist with its AI-powered engine provides high-quality, intelligent suggestions for the user to map much faster, with enhanced power to Preview Mode feature allows anyone to have the flexibility to Apply the suggestions or delete the individual suggestions, there is more power to Users.