Co-author – Srihari Ananda Kumar
Monday.com (styled in lowercase as monday.com) is a Work Operating System (Work OS) that enables teams to effectively manage projects and workflows. It helps users with defining workflows, adapting to changing demands, establishing transparency, collaborating, and automating tasks. using-ibm-app-connect-to-interact-with-email using-ibm-app-connect-to-interact-with-mondaycom
Building a flow in IBM App Connect with monday.com
Use App Connect to build flows that integrate with monday.com and other applications. The connector is displayed as monday.com on the App Connect User Interface (UI).
To allow App Connect to connect to your monday.com account, you need to fill the connection fields that you see in the App Connect Designer Catalog page or flow editor. For more information on connection fields, see, How to use IBM App Connect with monday.com.
monday.com objects
The following are monday.com events and action objects that can be run in App Connect.
Objects
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Description
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Boards
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Boards consist of all the data input by the users, which is composed of rows (items), groups of rows (groups), and columns.
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Item files
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The files uploaded to monday.com are saved as an asset.
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Item update files
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The updates contain additional notes and information added to items outside of their columns.
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Items
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Items are the objects that hold the actual data within the board.
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Users
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A user can be a member or guest of the monday.com account.
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*The monday.com standard objects and user-defined custom objects can be viewed by expanding the Show more option from the object list once you have connected App Connect to your IBM OpenPages account.
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Scenario 1: Create an item on the monday.com board for tickets created in Zendesk Service
Consider the following scenario; when a new ticket gets created in Zendesk Service an item gets created in monday.com, helping you keep the ticket information in sync.
In this flow: