Using IBM® App Connect to interact with ClickSend
ClickSend is a cloud-based business communication software that allows companies to send and receive SMS, email, voice, fax, and post worldwide.
Building a flow in IBM App Connect with ClickSend
Use App Connect to build flows that integrate with ClickSend and other applications. The connector is displayed as ClickSend on the App Connect User Interface (UI).
To allow App Connect to connect to your ClickSend account, you need to fill in the connection fields that you see in the App Connect Designer Catalog page or flow editor.
Supported authorization type: BASIC AUTH
For detailed information about different authorization types, how to generate connection field values, and how to use the Templates gallery, see How to use IBM App Connect with ClickSend on the IBM Documentation page.
Supported objects in ClickSend
The following are the ClickSend objects that can be run in App Connect.
| Object |
Description |
| Accounts |
Accounts in ClickSend are the business or organizational accounts that you create and manage in the platform. Each account can have multiple users and can be associated with one or more communication channels, such as SMS, voice, or email. |
| Allowed emails for SMS communication |
In ClickSend, you can specify a list of allowed emails that can be used for SMS communication. This feature helps prevent spam and ensures that only authorized email addresses can send SMS messages through your ClickSend account. You can add or remove email addresses from the allowed list as needed. |
| Contact lists |
Contact lists in ClickSend are lists of contacts that you can use to send messages or make voice calls. You can create and manage contact lists, and add or remove contacts as needed. |
| Contacts |
Contacts in ClickSend are individual users or entities that you can communicate with through the platform. You can add or remove contacts from your contact lists as needed, and use them to send messages or make voice calls. |
| SMS |
SMS is a communication channel in ClickSend that allows you to send and manage SMS, check the cost of sending SMS, view message history, and more. You can use SMS to send alerts, notifications, or promotional messages to your audience. |
| SMS campaigns |
SMS campaigns are a series of SMS messages that are sent to a specific group of recipients over a period of time. You can create and manage SMS campaigns in ClickSend, and track their performance using analytics and reporting tools. |
| Voice messages |
Voice messages in ClickSend allow you to send audio messages to your customers or users. You can use voice messages to provide information, answer questions, or provide support to your audience. |
Scenario: Send a voice message through ClickSend for each new form entry created in Wufoo
Consider the following scenario:
In this flow, when a new entry is added to the Wufoo forms, the entry details are retrieved during specific intervals. The template uses the ClickSend API to send a voice message to the user who submitted the form entry. The voice message is sent to the user's phone number, which is specified in the form entry.
The following are the steps involved in the flow:
1. In the event Scheduler node, specify a time schedule based on your requirement (choose how often you want to run the flow).
2. Using the Retrieve form entries operation, a list of new entries in the Wufoo forms is retrieved based on the previous event time set in the Scheduler node.
3. For each entry received, a condition is set in ClickSend to Create contact in contact list using the information provided in the Wufoo form entries.
4. A customized voice message is sent to the new entries through the ClickSend Send voice message node.
Resources
You can view this template and other useful templates in the Templates gallery of your App Connect Designer instance.
Get started with a free IBM App Connect Enterprise as a Service trial for 30 days to try out all our templates, visit https://ibm.biz/app-trial.
If you are running a containerized instance of IBM App Connect, use the following URL to directly access the template:
- Send a voice message through ClickSend for each new form entry created in Wufoo:
https://<your-instance-id>/templates/Send%20a%20voice%20message%20through%20ClickSend%20for%20each%20new%20form%20entry%20created%20in%20Wufoo
Note: Replace <your-instance-id> in the URL with your custom instance ID.
You must enable the Designer AI features in your containerized environment to access the App Connect templates. For more information, see The preloaded IBM App Connect templates.
You also have the option to import the .yaml file for this template directly into your App Connect Designer instance. These templates are available in a public GitHub repository.