Logging

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  • 1.  How to turn on logs in Unbounded Analytics..

    Posted Thu December 14, 2023 12:31 PM
    Edited by Lukas Thu December 14, 2023 12:32 PM
    Hi, 
     
    According to documentation option analyzing logs should be visible in Unbound Analytics menu.
    I don't see this option (logs) in my INSTANA UI.
    Do I need settup some flag in .hcl file?
    Could someone point which option is responsible for this?



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    Lukas
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  • 2.  RE: How to turn on logs in Unbounded Analytics..

    Posted Fri December 15, 2023 06:37 AM

    To activate logs in Unbounded Analytics, log into your account and navigate to the 'Settings' or 'Configuration' section. Here, find the logging or diagnostics area. Enable logging by selecting the appropriate option, often labeled 'Enable Logging' or similar. Adjust settings to define log detail level (error, info, debug) and specify log retention policies. Choose aspects to log, such as transactions or system errors. Save your changes and verify if necessary to ensure logging is active and configured to your requirements.



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    kate Annne
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  • 3.  RE: How to turn on logs in Unbounded Analytics..

    Posted Tue December 19, 2023 12:38 AM

    Hi, 

    unfortunately this option is not exist in my version of Instana.
    As you can see on attached printscreen  there are only options to integrate with Elastic search, Humio, Splunk and so on...
    Similar situation is in Instana installed on Openshift. 
    So, I think it should be enabled at low level during installation.


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    Lukas
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  • 4.  RE: How to turn on logs in Unbounded Analytics..

    Posted Wed December 20, 2023 11:52 AM

    Hey Lukas, can you check in the "Settings"->"Team Settings"->"Users"->Search for your login and scroll down until you see "Global Functions", select the tilde to open the setting and verify you have "Log Permissions".


    I've included the documentation link - https://www.ibm.com/docs/en/instana-observability/current?topic=instana-managing-user-access#global-functions



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    Jeff Donald
    Client Technical Professional
    IBM
    Markham ON
    905 316-1037
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  • 5.  RE: How to turn on logs in Unbounded Analytics..

    Posted Wed December 20, 2023 03:22 PM
    Edited by Andres Parada Thu December 21, 2023 09:45 AM

    Hi Jeff, 

    I have all the necessary permissions, and my user is assigned to the owner group. Here is a screenshot.

    I am experiencing a similar situation with Instana installed in Openshift. 
    I am able to see logs attached to traces, and I can use the query 'CALL>Error Message =…'.
     
    However, I am unable to find the 'Analytics > Application/Logs' option.
    As I mentioned in my first post, I have seen this option in the documentation.
    Perhaps we need to change something in the settings.hcl file.
    I have found an option that is disabled, but it is not described in the documentation.



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    Lukas
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  • 6.  RE: How to turn on logs in Unbounded Analytics..

    Posted Thu December 21, 2023 07:27 AM

    Hi Lukas, you are pretty close to getting this to work (I flagged some answers as they were inappropriate as they seem like AI generated bot/troll, our apologies)...

    Enabling logs with Instana on OCP is documented here: https://www.ibm.com/docs/en/instana-observability/current?topic=openshift-enabling-optional-features#analyze-logs. Please do note that, depending on the size of your environment and the amount of logs your ingesting, you might need to alter your Instana architecture to include another Clickhouse instance to properly balance the load. 

    You already looked right at the core spec to then enable the logging feature there accordingly.

    Best regards,

    Jordy



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    Jordy Mevissen
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