Dear Jean-Claude,
Thank you for your inquiry regarding metrics and KPIs to demonstrate the real savings and impact of business automation, particularly through Robotic Process Automation (RPA). Below is a comprehensive list of out-of-the-box and custom metrics that you can utilize to assess and demonstrate the effectiveness of your RPA initiatives.
Please See attached
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Raydo Matthee
CEO | IBM Certified Facilitator
Skunkworks (Pty) Ltd
Johannesburg
+27833807950
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Original Message:
Sent: Mon August 05, 2024 09:04 AM
From: Jean-Claude Chami
Subject: Where can I find RPA Metrics and KPI out of the box and custom
Our client is looking for metrics and KPI which will help demonstrate the real savings following the use of Business automation features.
a list of what is available would be much appreciated.
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Jean-Claude Chami
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