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Db2 ADE install issue

  • 1.  Db2 ADE install issue

    Posted Wed August 28, 2019 10:02 AM
    ​Hi all,

    I'm running into an issue when trying to install Db2 Augmented Data Explorer on my Windows workstation.

    Actually, I do have Docker Desktop for Windows up and running, and I can easily download images, run them, etc. So the Docker part seems to be fine.

    When executing the Db2 ADE by double-clicking the icon, I'm arriving in the "Setup" section where I first see the message "Checking for Docker existence...". This check seems to pass.

    This is followed by another message, telling me "Internet connection must be stable to continue."
    I get stuck at this point.

    Any hint or clue on how to overcome this issue (or even only how to find more information in whatever log files or so) will be highly appreciated.

    Thanks in advance,

    Peter Suhner

  • 2.  RE: Db2 ADE install issue

    Posted Thu September 05, 2019 09:45 PM
    Hi Peter,

    Sorry for the late response.  I will reply privately with some commands you can try to get a more specific error message.

    Are you running from within an enterprise firewall?  I wonder if there may be some constraints on your internet connectivity outwards.



    Steven Chamberlin

  • 3.  RE: Db2 ADE install issue

    Posted Fri September 06, 2019 05:46 AM

    Hi Steve,


    indeed, it is also my conclusion that our firewall and proxy settings are the limiting factor here.


    Best regards,




    Peter Suhner

    Database Services


    Paulstrasse 12 | 8400 Winterthur

    T +41 58 215 80 37

    E peter.suhner@axa-tech.com | AXA.ch


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