Global Hybrid Data Management Forum

Expand all | Collapse all

Error in installing db2-augmented-data-explorer

  • 1.  Error in installing db2-augmented-data-explorer

    Posted Wed September 04, 2019 03:20 PM
      |   view attached
    Hi, I am encountering an error while installing db2-augmented-data-explorer on my Windows 10. Please let me know what can I do to resolve this.

    ------------------------------
    Shubhangi Yadav
    ------------------------------


  • 2.  RE: Error in installing db2-augmented-data-explorer

    Posted Thu September 05, 2019 12:59 PM
    Hi Shubhangi, can you please provide the log.log file for us?

    Also can you please verify that you have the latest version of Docker Desktop installed?

    Thank you,

    Steve Chamberlin


    ------------------------------
    Steven Chamberlin
    ------------------------------



  • 3.  RE: Error in installing db2-augmented-data-explorer

    Posted Thu September 05, 2019 05:10 PM
    Hi Steven,

    Please find below the docker version on my system, it was installed during the installation of db2-augmented-data-explorer. Also please find the attached log file.
    Docker version 18.03.0-ce, build 0520e24302

    Thanks,
    Shubhangi Yadav

    ------------------------------
    Shubhangi Yadav
    ------------------------------



  • 4.  RE: Error in installing db2-augmented-data-explorer

    Posted Thu September 05, 2019 05:16 PM
      |   view attached
    Hi Steven,

    Due to some issue, the log file was not sent in the previous reply. Below is the log file.

    Thanks,
    Shubhangi Yadav

    ------------------------------
    Shubhangi Yadav
    ------------------------------

    Attachment(s)

    txt
    log.txt   127K 1 version


  • 5.  RE: Error in installing db2-augmented-data-explorer

    Posted Thu September 05, 2019 09:25 PM

    Shubhangi,

    Thank you for providing the log.  Can I ask what edition of Windows you are using?  Only enterprise and pro editions of Windows are supported.  The installer should be more clear about this, and we will work on a better error message.

    Steve



    ------------------------------
    Steven Chamberlin
    ------------------------------



  • 6.  RE: Error in installing db2-augmented-data-explorer

    Posted Thu September 05, 2019 09:46 PM
    Hi Steven,

    I am using Windows 10 Home and that is why I guess it is giving an error.

    Thanks,
    Shubhangi Yadav

    ------------------------------
    Shubhangi Yadav
    ------------------------------