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Credentials time out when using Start Control Hub jobs stage in the Data Collector pipeline.

  • 1.  Credentials time out when using Start Control Hub jobs stage in the Data Collector pipeline.

    Posted Thu December 14, 2023 05:16 AM

    Environment:

    • StreamSets Data Collector v4.3.
    • Control Hub v3.51.4. (Inactivity period for session termination = 30 Min)

     

    Issue:

    It has been observed that credentials time out is happening on the long running Streaming Pipelines when using Start Jobs stage. This can happen when using the User & Password Authentication type.

    The following error captured from control hub logs indicates that the token has expired. 

    START_JOB_04 - Failed to start job template for job ID: START_JOB_04 - Failed to start job template for job ID: 1238759hvbv949:Test, status code '401': {"ISSUES":[{"code":"SSO_01","message":"User not authenticated"}]}, status code }

     

    Solution:

    After an internal investigation, found that  we are encountering COLLECTOR-1125, which has been addressed and resolved in data collector v5.1.