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Join RBC and IBM for A Use Case for Upskilling in Uncertain Times

By FRASER ANDERSON posted Tue January 12, 2021 10:28 AM


 RBC and IBM: A Use Case for Up-skilling in Uncertain Times

Date: Tuesday, January 26, 2021

Time: 10:00 AM Eastern Standard Time

Duration: 1 hour



Organizations are increasingly relying on the power of employee knowledge, experience, and skills to embrace new technology advances like AI, as a learning opportunity. Learn how RBC is building skills for digital transformation in partnership with their IT employees and a little help from IBM Data and AI and Cloud Integration teams.


RBC and IBM will share

  • How we partnered on the challenge of remote learning
  • RBC’s unique approach to upskilling their organization to drive employee satisfaction to fuel innovation
  • How IBM is a trusted partner in skills initiatives to make digital transformation a reality
  • BONUS session: Ask Me Anything with Jessica Rockwood, VP, Hybrid Cloud Management & AIOps on driving innovation with AI skills.

Join these thought leaders as they share their insights as they prepare for 2021 skills, IT and innovation opportunities.

Jacquie Dolman

Jacquie Dolman

Senior Manager, Talent & Upskilling

Jacquie Dolman is Senior Manager, Talent & Upskilling at RBC, to enhance the skillsets of Tech Infrastructure employees and effectively prepare for a future-proof organization. She has a responsibility to provide learning experiences by driving an ‘always learning’ culture, executing targeted Upskilling programs and curating training content specific for Tech Infrastructure teams and employees. With a background in education and 7 years’ experience, Jacquie brings a passion to continuous learning and ensuring positive employee experiences.

Elaine Ko
Elaine Ko
Manager, Developer Experience

Elaine Ko is Manager, Developer Experience at RBC. Her role is to focus on expanding the RBC developer community to enhance the overall developer experience and drive the adoption of InnerSource & Open Source at RBC. Elaine has been with RBC for 7 years and she is passionate in driving change within the developer community and provide a positive experience for her community.

Jessica Rockwood
Jessica Rockwood
Vice President, Hybrid Cloud Management & AIOps, Cloud Integration Development

Jessica Rockwood is the Vice President of Hybrid Cloud Management & AIOps development in IBM’s Cloud and Cognitive Software business. In her role, Jessica is responsible for building the strategic roadmap for AI for IT, delivering new offerings such as the newly announced Watson AIOps and enhancing existing offerings, to help clients optimize and transform their IT operations.

Prior to this role, Jessica was Director of IBM Db2, leading a worldwide team of more than 350 people responsible for development and support of the product. During her tenure with Db2, the team embraced agile methodology and transformed to a continuous delivery model to allow frequent updates of features to clients while maintaining a high level of quality.

IBM Db2 launched as the AI database at Think 2019 with new features to enable clients to bring AI applications closer to the data that matters most. Additionally, the team leveraged AI to optimize development processes and improve the continuous delivery cycle.

Her passion for IBM is infectious, which is exactly why she has engaged as executive sponsor for the IBM Canada Employee Experience Program - a series of activities that helps to educate, enhance and provide a positive on-boarding experience to new hires. Jessica also volunteers her time for various Women in Technology, diversity and inclusion, and STEM initiatives.

Lynnette Zuccala
Lynnette Zuccala
WW Enablement Lead Data and AI Learning

Lynnette is the Global Skills and Enablement leader for Data and AI Expert Labs. She is responsible for skills growth and transformation for a 1200+ person diverse, global team with a focus on Data Science, Artificial Intelligence, Industry Architecture, Cloud Pak for Data, and systems transformation. Lynnette has 25+ years of experience leading both Consulting and Learning & Development teams for PwC Consulting and IBM. Her strengths include designing, executing, and managing large and complex initiatives. For the past six years she has led internal skills transformation programs, including a recent data-driven upskilling program to drive expertise and certification at all levels of IBM.

1 comment



Tue January 12, 2021 12:30 PM

Looks like a fantastic line up of experts!