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Banks can seize this opportunity to provide their corporate customers with a differentiated customer experience in a period when those customers are facing a great deal of change in the business environment and need trade finance options that adapt with them. Digitization can help decouple revenue from labor costs, potentially allowing banks to grow their trade finance businesses and maintain margins even in a tight labor market. Modernization of trade finance can also help banks provide a lower-friction experience for corporates, from uploading documents digitally to collaborating on letter of credit terms in real time, removing needless overhead from the process for both parties.
We believe that the key to unlocking this change and accelerating time to market for new, digitally-native banking products is to build those products using innovative products from key fintechs on a technology platform that addresses critical delivery risks, including security, governance, and integration.
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