Instana: 5 ways you can use a Digital Experience Monitoring tool to transform customer experience

Instana

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Join this webinar to learn five ways you can use a Digital Experience Monitoring tool to transform customer experience. You’ll also get to see the benefits of DEM as shared through a client story, and you’ll get to see how IBM Instana, a leading DEM solution for businesses seeking to enhance user experiences, reduce downtime, and drive digital transformation

Summary: Join this webinar to learn five ways you can use a Digital Experience Monitoring tool to transform customer experience.:mag: What the Webinar Is About
  • How DEM tools work—tracking user interactions, app performance, and system health in real time.
  • Practical ways businesses can use DEM to improve user satisfaction, retention, and performance.
  • A real-world client success story showcasing measurable results from adopting DEM.
  • A demo or overview of IBM Instana, a leading DEM solution.
:rocket: How DEM Drives Digital Transformation
  • Enables Agile IT: DEM gives developers and IT teams real-time insights, helping them iterate and improve faster.
  • Supports Data-Driven Decisions: With deep visibility into app usage and performance, teams can prioritize changes that matter most to customers.


URL: https://www.ibm.com/account/reg/signup?formid=urx-53668
Speakers: Dania Grave de Peralta Reyes, Senior Product Manager, IBM Instana
Shivam Shandilya, Digital Sales, IBM Automation
Emily Kim, UX Designer, IBM Instana


#Webinar

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When:  May 20, 2025 from 11:00 AM to 12:00 PM (ET)

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Dania Graves

dania.grave@ibm.com