Originally posted by: usaini

Hello everyone,
I have the SourceEvent in IFD turned on, but the map does not process the file that is ftp'd to the folder. The ftp'd file has a wildcard filename. When I restart the launcher the file is processed. I did not encounter this problem when I was using Mercator 6.7. Just recently migrated to WTX 8.1. Thanks for your help.
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Originally posted by: DianeC

Check the logs for errors. If you ftp the file to the folder as the filename that will trigger the map, the ftp process may take longer than expected and the map will trigger before the file is completley written. You may need to give the file a temp name and then rename it or delay the map trigger for a bit to give the ftp process time to finish.
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Originally posted by: usaini

Thanks for the prompt reply. I did check the log and get a "source not available" error. How do I delay the map trigger? I have the SourceEvent turned on. Also, would the Retry option work in this situation? Thanks
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Originally posted by: DianeC

Yes, you can use the "Retry" setting on the card. You would also need to set the "MaxAttempts" along with the "Interval" (in seconds) setting. You may have to try a few different settings, but those should help.
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Originally posted by: TarunB

Get the FTP PUT process to Stage the file before it is written to disk with the final filename.
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Originally posted by: SystemAdmin

You may want to look at the map component setting called MapDelay. This will delay the map from executing (in milliseconds) after the trigger event occurs. So a setting of 1000 will tell the launcher to wait 1 sec before running.
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