IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Wrong hour on Android Devices

    Posted Tue April 04, 2023 10:59 AM

    Hi team, maybe some of you know some mobile devices have been affected by changes from winter to summer time in some cities, for example here in Mexico mobile devices are showing an incorrect time because in the center-south cities they no longer winter/summer time changes apply. Can something be done from MaaS360 to correct this affectation on Android devices? Any policy that can be applied to set a specific time zone or time? Thanks in advance. Regards.



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    David Vicenteño Sanchez
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  • 2.  RE: Wrong hour on Android Devices
    Best Answer

    Posted Wed April 05, 2023 07:15 AM
    Edited by David Vicenteño Sanchez Wed April 05, 2023 01:23 PM

    Hi David
    The mobile network operators set time which is configured centrally and pushed to mobile devices. 
    If mobile devices are set to accept date/time from the network, then the device will accept. 
    There are actually 2 settings you can configure in Android Enterprise - assuming your devices are already enrolled into AE. 
    1. Security > Device Security > Enforce network date and time
    This means the network decides the time and changes it automatically for summer/winter time changes.
    2. Restrictions > Device Features > Disable Date & Time Configuration
    If enabled, this prevents the user from changing date and time on device. 
    Hope this helps.


    PS if you need to justify this to users from a business context - any database systems or systems which record data from users on their mobile devices to centralised servers, work better where transaction date/time can be configured to happen automatically, this prevents issues with differences in time zone or time which can 'throw' some systems. 
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    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
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  • 3.  RE: Wrong hour on Android Devices

    Posted Wed April 05, 2023 01:24 PM

    Thank you very much Eamonn , Regards,



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    David Vicenteño Sanchez
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